Hosted Telephone Systems

Business calling that works wherever you do.

A flexible cloud-based telephone system with professional calling features, Cisco Webex collaboration and the freedom to work across office, home and mobile.

Professional using a headset for business calls
Hosted Voice

A modern alternative to a traditional telephone system

Our Hosted Voice solution is fully cloud-based, giving businesses access to feature-rich voice communications without relying on a traditional on-site PBX.

Work from anywhere

Use compatible desk phones and applications to stay connected across the office, home and mobile working environments.

Cloud-based and scalable

Add or remove users as your business changes, without the complexity of a traditional hardware-led phone system.

Professional call features

Use voicemail to email, call forwarding, hunt groups, auto attendants and other business calling features.

Cisco Webex

Calling and collaboration in one place

Hosted Voice can include Cisco Webex capabilities for calling, messaging, meetings, video and screen sharing, helping teams stay connected across different locations and devices.

Business calling
Instant messaging
Video meetings
Screen sharing
File sharing
Enterprise-grade security
Professional working remotely on a laptop
Included features

Built for everyday business communication

Hosted mobile user

Manage business calls while away from the office and keep your business number with you.

Voicemail to email

Receive voice messages conveniently and keep on top of missed calls when you are away from your desk.

Auto attendants & hunt groups

Route incoming calls professionally and help callers reach the right person or team.

Self-service portal

Manage hosted users and key settings through a straightforward customer portal.

Fraud management

The platform includes 24/7 fraud management to help protect hosted voice services.

Flexible user options

Different licence types can be combined to suit the needs of different users across your organisation.

Trusted platform

Backed by recognised technology

The Hosted Voice platform uses Cisco Webex technology and runs over BT Wholesale’s next-generation network, bringing established communications technology into a service delivered and supported by Hosted Telecoms.

Cisco Webex
BT Wholesale
Poly
Yealink
Jabra
Frequently asked

Hosted telephone system FAQs

What is VoIP?
VoIP means Voice over IP. Calls are carried digitally over an internet connection rather than using the traditional PSTN telephone network.
Can we keep our existing numbers?
In many cases, yes. We can review your existing numbers and confirm what can be transferred before migration.
Can we mix different types of users?
Yes. The platform supports different licence options and hybrid environments, allowing features to be matched to different users.
Can it work with Microsoft Teams?
Microsoft Teams Direct Routing integration is available as an enhanced option. We can discuss whether it is suitable for your setup.

Ready to simplify your business phones?

Tell us what you use today and we’ll help you plan the right hosted telephone setup.

Contact Us for a Quote